Ukuthumela kanye Nokulandelela
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Isikhathi sokufunda 2 imiz
Siyakwamukela kulwazi lwethu lokuthumela nokulandelela olungenazihibe! I-oda lakho lizothunyelwa emhlabeni wonke kusetshenziswa i-imeyili eqinisekisiwe yamazwe ngamazwe, ukuqinisekisa inqubo yokulethwa evikelekile nethembekile. Hlala ubheka iphakethe lakho ngaso sonke isikhathi ngesistimu yethu yokulandelela. Asikho isidingo sokuthunyelwa okusheshayo - sibeka phambili ukwaneliseka kwakho nokuthula kwengqondo.
Sithumela kumaphi amazwe?
Sithumela emhlabeni wonke ukwamukela emazweni ambalwa njenge-Ucrania, Russia, North Corea nezinye iziqhingi.
Ingabe uhlinzeka ngokuthunyelwa okusheshayo?
Cha, ukuthunyelwa okusheshayo (DHL, FEDEX,ETC...) kusuka e-Spain kuya kunoma yiliphi elinye izwe emhlabeni kubiza kakhulu (ngaphezu kwama-50€)
Iyiphi indlela yokuthumela oyisebenzisayo?
Sithumela ngeposi eqinisekisiwe yamazwe ngamazwe. Lokhu kuthunyelwa kuza nenombolo yokulandelela
Ngabe ukhokhisa malini ukuhambisa?
Sinemali ephansi yokuthutha. Ukuthunyelwa kwasekhaya kungu-6.50 futhi ukuthunyelwa kwamanye amazwe phakathi kuka-5.50€ - 9.50€
Kuthatha isikhathi esingakanani ukuthi iphakethe lifike kimi?
Lokhu akunakwenzeka ukubikezela. Isikhathi sokuthumela nesokulethwa sincike ezinqubweni zenkambiso zamazwe akho kanye nesikhathi esisithathayo ukuze isevisi yakho yeposi ilethwe. Lokhu kungaba noma yikuphi phakathi kweviki elingu-1 - 4, kuye ngokuthi uhlala kuphi
Yini okufanele ngiyenze uma iphakheji ingakafinyeleli kimi ngemva kwamaviki angu-4?
Xhumana ngokushesha nehhovisi leposi langakini. Uma ubungekho ngesikhathi bezama ukuletha, bazogcina iphasela ehhovisi izinsuku ezingaphezu kweziyi-14 ngemva kwalokho libuyiselwa kithi. Bekufanele bashiye isaziso kodwa kuyinto yethu ukuthi bakhohlwe ukwenza lokhu izikhathi eziningi. Ukusithinta mayelana nesimo sephakeji yakho ngeke kusize ngoba sinolwazi olufanayo onalo.
Iphakethe lami lintshontshiwe, yini okufanele ngiyenze?
Uma iphasela lakho lintshontshiwe, kufanele ubike lokho emaphoyiseni. Usithumelela ikhophi yombiko wamaphoyisa futhi sizokuthumelela iphasela elisha. Amandla ezintweni ozi-ode kuphakheji yokuqala azoguqulwa
Iphakheji yami ilahlekile eposini
Ngeshwa, lokhu kungenzeka. Uma kunjalo, kufanele usithinte futhi sizofaka isimangalo kumasevisi eposi futhi sikuthumelele iphasela elisha ngokushesha okukhulu. Amandla asezintweni zephakeji yokuqala azoguqulwa
Iphakethe lami lafika lingenalutho, kufanele ngenzenjani?
Kuyiqili kancane. Besinamakhasimende ambalwa azama ukusidonsela lokho ukuze sithole izinto zamahhala ngakho-ke sikuqaphe kakhulu ngakho. Okokuqala okufanele ukwenze, uma amaphakheji efika futhi ubona ukuthi ivuliwe, thatha isithombe usithumele kithi uma ubona ukuthi akukho lutho ngaphakathi. Into yokuqala esizoyenza ukuguqula amandla ento (izinto) esikuthumelela yona futhi ngemva kwalokho sizolungiselela ukuthunyelwa okusha.
Ukulandela kwami akunyakazi
Lokhu kuvamile. Ukulandelela kuyama lapho iphakheji isuka e-Spain futhi kufanele ibuyekezwe ngamazwe akho amasevisi endawo yeposi uma esethathe izintambo kuCustoms. Kodwa-ke emazweni amaningana izinsiza zeposi azikwenzi lokho futhi iphakheji yakho izolethwa ngaphambi kokubuyekezwa kokulandelela. Ungaxhumani nathi ngalokhu ngoba akukho esingakwenza ngakho. Sinolwazi olufanayo onalo futhi singafuna kuphela ngemva kwamaviki angu-4
Angizange ngithole isixhumanisi sokulandelela
Isixhumanisi sokulandelela sithunyelwa entweni ngayinye ebonakalayo. Uma u-ode umkhiqizo wedijithali, ungathola okulandiwe ku-akhawunti yakho yesitolo. Qiniseka ukuthi uhlola i-imeyili yakho yokuxhumana oyinikeze ku-akhawunti yakho kanye nefolda yakho yogaxekile
Ngingaxhumana kanjani nosekelo?
Kulula kakhulu, isixhumanisi esingaphezulu kwekhasi noma inkinobho engezansi kwalolu hlu
UKUSEBENZA KOMPHAKATHI
Ukwesekwa kwethu kwamakhasimende kutholakala KUPHELA ngesistimu yengxoxo/yamathikithi ongafinyelela kuyo usebenzisa inkinobho engezansi
Amahora ethu okuvula yilawa:
NgoMsombuluko kuya kuLwesihlanu: 9.00am kuya ku-19.00h isikhathi sendawo saseSpain (yamukela ngamaholide)
Izimpelaviki zivaliwe (kodwa ungashiya umyalezo ozophendulwa ngoMsombuluko)
Izindaba zakamuva
